Refund Policy

REFUND POLICY

Last updated date: 31st March, 2023

  1. GENERAL
  2. This website with the URL of https://ariesonlineclinic.com/ (“Website/Site”) is operated by  Madhumita Das Mazumdar (“We/Our/Us”).
  3. We are committed to providing Our customers with the highest quality Products. However, on rare occasions, Products may be found to be faulty or deficient. In such cases, We offer return and refund facilities in accordance with this Refund Policy (“Policy”).
  4. You are advised to read Our Terms and Conditions along with this Policy at the following webpage:  https://ariesonlineclinic.com/privacy-policy/
  5. By using this website, You agree to be bound by the terms contained in this Policy without modification. If You do not agree to the terms contained in this Policy, You are advised not to transact on this website.
  6. We offer a 7 days refund Policy for the eligible Products.
  7. Please read this Policy before making a purchase on this Website, so that You understand Your rights as well as what You can expect from Us if You are not happy with Your purchase.

  8. DEFINITIONS

a. “Business Days” - means a day that is not a Saturday, Sunday, public holiday, or bank holiday in India or in the state where our office is located. 

b. “Customer” - means a person who buys any goods or availing services for consideration but does not include a person who purchases such goods or avail services to resell them. 

c. ”Date of Transaction” - means the date of purchase of any product or service, which includes the date of any renewal processed in accordance with the terms and conditions of the applicable product or service agreement. 

d. “Website” - means this website with the URL: https://ariesonlineclinic.com/ 


  1. REFUNDS RULES
  2. Every effort is made so as to service the orders placed, as per the specifications and timelines mentioned with respect to a Products. If due to any unforeseen circumstances or limitations from Our side, the order is not shipped or delivered then such order stands cancelled, and the amount paid by You is refunded.
  3. b. We will not process a return if You have placed the order for the wrong service.
  4. c. When you make a qualifying return, We will refund the full amount, less any additional costs incurred by us in providing such Services. 
  5. d. Return or refund shall only be considered once the Customer concerned produces relevant documents and proof.
  6. e. Once qualified, the refunds are applied to the original payment option.
  7. f. The request for a refund  for services can be made in the following manner :

Contact: mdmazumdar17@gmail.com 


  1. ORDER NOT CONFIRMED BUT AMOUNT DEDUCTED
  2. If the amount has been deducted and the order is not confirmed, please do contact Your respective bank. It takes 7 (seven) Business Days to reverse back the amount by the respective bank.
  3. If the issue has not been resolved within 7 (seven) Business Days, you can contact Our customer care support as follows: 9435660348

  4. EXEMPTIONS

Notwithstanding the other provisions of this Policy, We may refuse to provide repair, replacement, or refund for a product or service you purchased if: 

  1. You knew or were made aware of the problem(s) with the service before you purchased it.
  2. I Gifts or free services.

III. Any other exceptions apply under the Consumer Protection Act, 2019. 

  1. Refund requests were placed after the refund window is closed.

  2. YOUR DATA
  3. a. The privacy of your data supplied to Us during the return and refund procedure is also governed by our privacy policy, which can be accessed under the following link: https://ariesonlineclinic.com/privacy-policy/

  4. RESPONSE TIME
  5. Refunds are normally processed within  3 Business Days after the completion of quality checks of the product returned.
  6. b. The period of refund may also depend on various banking and payment channels, and We will not be liable for any errors or delays in a refund due to banks or third-party service providers.

  7. CANCELLATION OF RETURN REQUEST

A request for return or refund once made can be cancelled by contacting customer care at 9435660348. 


  1. REFUSAL OF RETURN OR REFUND REQUEST

We reserve the right to refuse or cancel any return request if such a request is not in compliance with this Policy or applicable laws. 

 
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  1. CONTACT US

For any feedback, concern, or query, You may please reach out to Us on the contact details below. 

Customer Care: 9435660348